6.     Warranty
The Seller warrants that the Goods will at the time of dispatch correspond to the description given by the Seller. Except where the Buyer is dealing as a Consumer, all other warranties, conditions, or terms relating to fitness for purpose, merchantability or the condition of the Goods, whether implied by the Statute, common law or otherwise are excluded, and the Buyer is satisfied as to the suitability of the Goods for the Buyer’s purpose.

7.    Delivery
7.1 The Seller shall use all reasonable endeavours’ to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party whether directly or indirectly out of any failure to meet the estimated delivery date.
7.2 Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all the arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
7.3 Title and risk of the Goods shall pass to the Buyer upon delivery of the Goods.

7.4 All goods must be inspected on receipt and the seller notified within 24 hours of receipt of any damages via phone or in writing. All goods should be inspected before signing the delivery companies paperwork. In the instance of glass tubes these must be inspected before accepting the delivery.

7.5 We offer a Live Arrival Guarantee for all inverts ordered via our website, when the customer selects the before 12 delivery option. If you select any other option for delivery the goods are sent at your risk and will not be insured, nor is any guarantee offered.

8.     Cancellation
8.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller within2 working days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so they shall be deemed to have accepted the Goods.
8.2 Where a claim of defect or damage is made the Goods shall be returned to the Buyer by the Seller. The Buyer shall be entitled to a full refund (including delivery costs) plus any return postal charges if the Goods are in fact proven defective once they have been inspected by the manufacturer.
8.3 If you are a consumer you have the right, in addition to your other rights, to cancel the Contract and receive a refund by informing the Seller within 14 days, goods must then be returned at the buyers expense within 28 days total, excluded from this are any special order items and any livestock.

8.4 Goods must be returned by the Buyer at the Buyer’s expense and should be adequately insured during the return journey. A Buyer will receive a full refund of all monies paid for the Goods (excluding delivery charges, if any) except for return postal charges within 28days of cancellation. If the Buyer fails to return the goods following cancellation, the Seller shall be entitled to deduct the cost of recovering the Goods from the Buyer. Goods sent to the customer on a free delivery offer and subsequently cancelled / returned by the buyer under consumer law will be liable to a £10 delivery charge which will be deducted from any refund made.
8.5 Abandoned Goods: Any goods returned to us at our premises without documentation included which easily identifies the original purchaser of the goods will be treated as being abandoned to us.